Christmas shutdown 2025 and how to stay in touch

Updated 23/12/2025

Our office will be closed from Wednesday 24 December to Friday 2 January inclusive.

We will be back on deck from Monday 5 January. We will be staffing an emergency phone during this period. You can call us on 03 9639 1822.

What is an emergency:

  • summary dismissal
  • a short-notice disciplinary hearing where the response date falls within the closure period
  • a major contravention of the EBA where the decision takes effect during the closure period and cannot be reversed
  • any issue where time is genuinely of the essence and the deadline falls during the shutdown

What is not an emergency:

  • Clause 11s where the response date is after 5 January. Even if this happens, the union can intervene in January and seek extensions or issue a Clause 13 notice for lack of genuine consultation
  • disciplinary matters where the response date is after 5 January. Extensions can be requested in the new year