Member assistance on superannuation matters is available through the Union Office.

This includes advice on scheme membership, entitlements in cases of retirement, resignation, death or disability, and assistance in resolving disputes over benefits, contributions etc.

The union has a Superannuation Committee which monitors developments in the area, develops policy and makes recommendations to the Branch Council.

The ‘public service’ elected member and deputy elected member on the Victorian Superannuation Board are also available to assist members with their enquiries.